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We aim to dispatch all orders within 3 weeks, subject to order confirmations and payment received. The hats or headpieces will be delivered to the address provided by you on the order form. We cannot be responsible for errors in the delivery information that you supply to us. Any dates quoted for delivery are approximate only. We shall not be held liable for any delay in delivery times, however caused.
Please note that due to the personal nature of our hats - i.e. that they are a “Custom made Item” - there is a strict NO-RETURNS and NO-EXCHANGEABLE policy so please be sure of your purchase in line with the regulations of the Consumer Protection. On the rare occasion that a customer is dissatisfied we will work with them, making necessary amendments until the item is perfect.